Security in Retail

Challenges in Retail Industry

Refund Fraud

This was the dominant fraud during 2017-2018. Typically criminal generates fake bills and asks retailer for refund for goods which were never purchased. Purchase details from machines at Retailers were hacked and used for attack.

IOT Vulnerabilities

Majority of retailers have started using IOT devices for retailing. However connectivity of these devices also increases the attack surface. 

Supply Chain Attacks

From factory to customer, retailer supply chain has done business more convenient and comparatively easy for both customers and retailers. However this connectivity between retailers and many third party suppliers are giving rise to new threat vector.

The cloud concerns

Many retailers now days, provide dynamic access to their customers through cloud services. This along with smooth business facility also provide ample opportunities for the data breaches especially in field of retail Industry where retailers are failing to keep them up to date in terms of security patches.

Web applications

Many retailers provide Web application facility to their clients. But this on majority of times become reason for data exploitation as the single Individual using this app should be aware of security concerns.

An evolving and challenging cyber threat landscape. 

Along with typical and traditional threat vectors, vectors like crypt jacking and click jacking are also on rise. Retailers must be aware and up-to date .

Insecure system configurations

It is one of the major reason for data leak, which one needs to take care in order to make their cyber security posture more resilient. 

Best Practices

Mitigate the POS (Point on sale) Malware Threat

Its a memory scraping attack which is intended to steal customer’s financial data. Retailers must be provide security from such attacks these may harm a lot to an organisation or business.

A Clean Network

A network of secure systems always reduces the chances of network being compromised. One should always try to keep network clean. 

Learn From History and Educate Users

Users and employees should be educated regularly. While educating concern stakeholders recent data breaches should also be considered.

Use Network IP White lists

Retailers can make IP white list. In this way malicious IP’s can be blocked. 

Meet retail PCI compliance

When its about Retail Industry, Its about handling customer’s financial sensitive information, typically card data, credentials etc. Retailers should always need to be compliant with PCI DSS

Protect data via 24/7 network and endpoint monitoring.

Through appropriate monitoring and threat hunting, it is possible to detect probable threat in early stage.

Regulation and Compliance

Along with PCI DSS Industry must be compliant with other relevant standards and regulation in order to ensure best practices being followed.

Operational Risk assessment Framework

Risk assessment at an individual operational level makes it more process specific inspection and which can help in making security posture even more stronger.

Remediation Implementation

After successful assessment it is also important to take an immediate action on detected threats.


Training and Awareness

We provide a Training and Awareness Service. The main aim and objective behind this service to implant security as a part of organisation culture.

Supply chain security Services

In collaboration with organisations, we need extensive Supply chain Assurance services.

Regulatory and compliance services

Our Regulatory and compliance services  help organisations to keep them updated with relevant compliance and regulatory standards.


Advisory and consultation

With context to some specific operational or business unit, we also provide consultancy service.

Comprehensive assurance, Resource support

Along with other relevant services we provide assurance and resource support if required.

Common threat Vectors

Brute force attacks

Brute force attacks accounted for almost 16 percent of the attacks. A brute-force password attack is a technique in which an intruder tries to guess a username and password combination to gain unauthorised access to data. Most of the attacks observed targeted the Secure Shell (SSH) service.


Small amount of the attacks involved requests on certain TCP ports that indicate an attacker is running a backdoor on a compromised network. A backdoor allows intruder to bypass security authentication mechanisms to gain access to a computer program. Most backdoors are placed on systems through a system compromise such as a virus or worm.

SQL injection

SQL injection is the number two attack vector targeting retailers, at 20 percent of attacks. Weak SQL database security policy is a common denominator in successful attacks. Ironically, data from the IBM X-Force Vulnerability Database shows that while attacks utilizing this threat are
still widespread, the last few years have seen a substantial decline in the number of SQL injection vulnerabilities disclosed and the associated exploit code made publicly available. In fact, from 2011 to 2015 there was a 54 percent drop in the number of SQL injection vulnerabilities disclosed. The ratio of vulnerability to publicly available exploit code has also been declining. This means that attackers are carrying out successful attacks on older, unpatched SQL injection vulnerabilities.
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